Categories of data we collect
Identity and contact information
This includes information such as your name, email address, phone number, and date of birth. Collection of date of birth is necessary to confirm that you are over 18 years old.
Technical usage data
We collect information about your IP address, login data, browser type and version, time zone setting, operating system and platform, and other technologies on the devices you use to access this website. We may also collect data about your transactions and support communications.
Legal basis for processing
We only process your data when there is a legal basis for it. This typically includes fulfilling a contract with you, complying with legal obligations, protecting vital interests, or where processing is necessary for our legitimate interests, provided that your rights are not overridden.
How we use your information
We use your information for the following purposes:
- Administering and protecting your account.
- Providing customer support and answering inquiries.
- Analyzing usage patterns to improve our services.
- Complying with security standards and preventing misuse.
- Communicating important updates.
Data retention
We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purpose of satisfying any legal, accounting, or reporting requirements. When data is no longer necessary, it will be securely deleted or anonymized.
Sharing information
We do not sell or rent your personal data to third parties. We may share your data with trusted service providers (processors) who help us operate the platform, provided that they comply with strict confidentiality agreements and data protection standards.
International transfers
If we transfer your personal data to countries outside the European Economic Area (EEA), we ensure that they are afforded a similar degree of protection by ensuring appropriate safeguards are implemented, such as standard contractual clauses approved by the European Commission.
Security measures
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Although we do our best to protect your data, no transmission over the internet can be guaranteed to be 100% secure.
Your rights as a user
Under data protection law, you have rights in relation to your personal data. This includes the right to request access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. If you wish to exercise these rights, please contact us.
Contact regarding privacy
If you have questions about this privacy policy or our data processing practices, you can contact us via email at: [email protected].
Changes to this policy
We continuously update this policy to ensure it reflects our current practices and legal requirements. The latest version will always be available on our website.